Welcome to Custom Captions!

Your premier provider
of a full range of post-production closed captioning services
for video production and broadcast media.

Paying too much for closed captioning?

Is $6 per minute a good price? Is $8? How about $10? $15? $20?
It all depends on what you actually get!
What extra charges are you paying for? 
Minimum amounts?
Set-up fees?
Tape charges?


At Custom Captions we provide closed captions and subtitles at LOW, easy-to-understand rates. We charge a flat rate-per-minute of video time, which INCLUDES ALL COSTS. Simply multiply our rate by the number of minutes in your video to determine your final cost.

Until now, only the major closed captioning houses have included all services in truly flat-rate fees! (Those rates are in the $30 to $35 range.)

Do you need open or closed captions?

Open captions are always visible. Closed captions are a selected option from TV menus.

Do you captions that “pop-on” or “roll-up”?

Pop-up formatting shows individual captions popping onto the screen and off again, making room for new ones.  Closed captions are placed under the different speakers. 
  
Roll-up captions show individual lines coming onto the screen, then rolling up, making room for new text.  Roll-up captions are typically used for real-time news, sports, and distance-learning educational programs.

Subtitles

Subtitles are placed down the center of the screen.  Sound effects are not identified and speakers are not generally identified.

Do you need to choose
between good quality and low prices?

Your audience will always choose quality, easy-to-read captions.

Your accountant will always choose low prices. With Custom Captions, you can have both!
You can afford great captioning. One in ten (approximately 25 million) Americans are hearing impaired. 25% of American television sets use closed captions daily.

Do you know about Disabled Access Tax Credit?

Small businesses can claim tax credits for making video accessible to deaf and hard of hearing people with captions. The IRS has a Form 8826, the Disabled Access Credit, for this purpose. It can be downloaded on the web at the IRS web site by scrolling down the list of choices until Form 8826 is reached. Click here to download Form 8826.

In the General Instructions, under "Eligible access expenditures," it states:
b. To provide qualified interpreters or other methods of making audio materials available to hearing-impaired individuals.

Don't pay too much for closed captioning again!

Custom Captions is a premier provider of a full range of post-production captioning services for video production and broadcast media. Our captioning and subtitling services provide an easy and cost-effective way to help you achieve greater exposure and send a positive message about your organization. The chart below compares Custom Captions rates with other captioning providers. You will love our rates!


Price Comparison Chart



ACTUAL COSTS FOR POP-UP CAPTIONING

 

Custom Captions
NAD Approved

Competitor #1
NAD Approved

Competitor #2
NAD Approved

Five National Leaders
NAD Approved

Captioning

$15-20/minute

8/minute

$10-15/minute

$30-35/min

Transcription

*

$3/minute

$3/minute

*

Set-up Fee

*

$150

*

*

Minimum

 

 

$300

 

Encoding

*

*

$75 - 150

*

Proof VHS

*

*

*

*

Mailing Proof

*

$20

$20

*

Betacam
or DigiBeta Tape

*

$20-45

$20-45

*

Shipping

*

$20

$20

*


Video Length

15 minute
20 minute
30 minute
45 minute
60 minute


Total

$300
400
450
675
900


Actual
cost/min
$20
20
15
15
15


Total

$375
430
555
730
895


Actual
cost/min
$25.00
21.50
18.50
16.23
14.91


Total

$ 480
495
540-600
830-910
1,015-1,135


Actual
cost/min
$32.00
24.75
18.00-20.00
18.22-20.23
16.92-18.92


Total

$450 - 525
500 - 700
900-2,050
1,350-1,575
1,800-2,100


Actual
cost/min
$30-35
30-35
30-35
30-35
30-35

*service included without additional charge

We believe our pricing philosophy supports our goal:
We want to be your captioning and subtitling provider.


We provide the highest quality captioning and subtitling at easy-to-understand low rates.
Many captioning services quote enticingly low price-per-minute rates then tack on additional fees. Total costs escalate as charges are added for transcriptions, set-up fees, tape costs, and mailing fees.

We charge a flat rate per minute of video time, which includes all costs. Multiply our rate by the number of minutes in your video to calculate your final cost.

 

PRICE LIST


Closed Captioning - Roll-Up

$10.00/minute – 30+ minutes
$8.00/minute – MORE than 30 minutes

Closed Captioning/Subtitling - Pop-On

$15/minute – 30+ minutes
$20/minute – less than 30 minutes

Open CCaptioning - Pop-On
(There is no black box around captions.)

$15/minute – 30+ minutes
$20/minute – less than 30 minutes

Pricing Includes:
Formatted captions
Script transcription or verification
Punctuation review
Electronic copy of proof script
Synchronized captioning

Electronic reading speed check
Complimentary VHS proof copy
Return mailing costs
Final master or formatting

You Provide:
finished Betacam or DigiBeta
master with continuous time code


media file for DVD/webcasts


VHS copy of the master with
the master’s time code on left
audio track at -5 dB, and mixed
audio on dub w/timecode
on the right audio track

You Receive:
your original plus Betacam or
DigiBeta encoded master or
compatible authoring file

compatible formatting
and authoring file

SVHS or VHS captioned video

Advertising Spots ------ $125.00 each
(10 or 30 seconds) ----($30 for each additional beta tape)
WE MUST PASS ALONG THE EXACT RETURN SHIPPING CHARGES
Caption Retrieval and File Conversion
With caption retrieval we can help you reliably restructure existing captions (BETA SP to DIGI-BETA) or update information in new versions of productions. We subtitle previously captioned productions without starting the whole process over. We convert captioned videos to DVD format. These time-saving methods are very economical! Bulk rates are available.

TRANSLATIONS:
Foreign language translations to Spanish, French and German $.21/word.
Asian and other languages translations are also available.

Terms: We accept MasterCard, Visa, or checks at time of delivery.


CONTACT US

Custom Captions
2470 West 458 South
Provo, UT  84601
801-370-9878

customcaptions@comcast.net